Boutique Studio Lead: Guest Experience & Sales

JETSET Pilates; Raleigh (NC); On-site; USD 20,664 - 27,552; Part time

Job summary

A fitness boutique in Raleigh is looking for a Studio Lead to provide exceptional service and support to clients and instructors. The Studio Lead will assist with customer interactions, facilitate sales of memberships and class packages, and maintain an organized and welcoming environment. Strong communication and problem-solving skills are essential. Flexibility for morning, evening, and weekend shifts is required to ensure a superior client experience.

Qualifications

• Dynamic team member with strong customer service focus.
• Ability to build rapport with clients and staff.
• Flexibility to work morning, evening, and weekend shifts.

Responsibilities

• Assist in delivering the ultimate boutique fitness experience.
• Greet and check-in clients professionally upon arrival.
• Sell memberships and class packages in-person and online.

Skills

Customer service

Communication

Problem-solving

Tools

Client Relationship Manager (CRM) system (AXLE)

Job description

A fitness boutique in Raleigh is looking for a Studio Lead to provide exceptional service and support to clients and instructors. The Studio Lead will assist with customer interactions, facilitate sales of memberships and class packages, and maintain an organized and welcoming environment. Strong communication and problem-solving skills are essential. Flexibility for morning, evening, and weekend shifts is required to ensure a superior client experience.