Boutique Studio Lead: Client Success & Sales

Jetsetpilates; North Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Jetsetpilates in North Chicago is looking for Studio Leads to enhance the client experience at our fitness studio. You will provide exceptional service and assist both clients and instructors while managing front desk operations.

The ideal candidate should have strong customer service skills and be able to perform retail transactions accurately. Flexibility to work varied shifts, including mornings, evenings, and weekends, is required.

Join us to deliver an outstanding boutique fitness experience to our clients!

Qualifications

• Exceptional customer service skills and ability to build rapport with clients.
• Experience in retail sales and handling customer inquiries effectively.
• Ability to maintain a clean and organized workspace.

Responsibilities

• Assist clients and instructors to provide the best fitness experience.
• Answer phones, respond to emails, and process sales accurately.
• Maintain a clean and organized front desk and lobby area.

Skills

Customer service

Client relationship management

Retail sales

Tools

CRM system (AXLE)

Job description

Jetsetpilates in North Chicago is looking for Studio Leads to enhance the client experience at our fitness studio. You will provide exceptional service and assist both clients and instructors while managing front desk operations.

The ideal candidate should have strong customer service skills and be able to perform retail transactions accurately. Flexibility to work varied shifts, including mornings, evenings, and weekends, is required.

Join us to deliver an outstanding boutique fitness experience to our clients!