Boutique Store Manager — Luxury Clienteling & Sales Leader

Brobston Group LLC

Dallas (TX)

On-site

USD 65,000 - 85,000

Full time

14 days+

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Job summary

Brobston Group LLC in Dallas (Highland Park boutique) seeks a Store Manager to lead daily operations, drive luxury client experiences, and achieve sales targets. The role involves coaching a boutique team, managing CRM activities, and coordinating events to strengthen client relationships.

The ideal candidate has 5+ years in store leadership, a strong business acumen, and experience with clienteling in a luxury environment. This on-site role emphasizes visual standards and operational excellence.

Qualifications

Bachelor’s degree preferred.
Minimum 5 years of experience in store management or a leadership role.
Luxury department store management experience preferred.
Proven track record of achieving sales results and developing teams.
Strong business acumen with ability to analyze KPIs and propose actionable plans.
Experience in clienteling, CRM and building long-term client relationships.
Excellent communication, organizational skills, attention to detail, and ability to manage competing priorities.
Proficient with store sales and operations systems.

Responsibilities

Lead the Highland Park boutique to deliver exceptional client experiences and achieve sales targets.
Develop and execute store strategy, coaching and motivating the team.
Oversee CRM, client development, events, and local partnerships to grow loyalty.
Maintain visual and merchandising standards reflecting brand guidelines.
Oversee inventory, shipping/receiving, cash procedures, audits, and transfers.
Drive front-of-house presence and couture service mindset to attract and retain clients.