Boutique Store Manager — Lead Team & Customer Experience

Leap; New York (NY); On-site; USD 71,000 - 80,000; Full time

Benefits offered by this job

Unlimited PTO

Bonus eligibility

Healthcare benefits

Company holidays

401(k)

Commuter benefits

Telecom reimbursement

Employee discount

Job summary

Leap is seeking a Store Manager for our Soho boutique in New York, to lead daily operations and deliver exceptional customer experiences on a Leap-powered platform. This hands-on role focuses on building a high-performing team, driving sales, and upholding brand standards through November 2026 and January 2027 wrap-up.

You will inspire staff, optimize store performance, and foster a culture of service and accountability, with opportunities to collaborate on local partnerships and new store

Qualifications

• 3+ years of retail leadership experience delivering strong business results.
• Experience in boutique, premium, or lifestyle retail preferred.
• Proven ability to drive sales and deliver exceptional customer experiences through hands-on leadership.

Responsibilities

• Own the boutique's daily performance, driving sales, profitability, and key metrics.
• Deliver an elevated, personalized shopping experience and build brand loyalty.
• Recruit, coach, and develop a high-performing team with accountability and collaboration.
• Build brand presence through local partnerships and store collaborations.

Skills

Retail leadership

Team building

Customer experience

Sales analytics

Store operations

Shopify

Endear CRM

Slack

Google Workspace

Tools

Shopify

Endear CRM

Slack

Google Workspace

Job description

Leap is seeking a Store Manager for our Soho boutique in New York, to lead daily operations and deliver exceptional customer experiences on a Leap-powered platform. This hands-on role focuses on building a high-performing team, driving sales, and upholding brand standards through November 2026 and January 2027 wrap-up.

You will inspire staff, optimize store performance, and foster a culture of service and accountability, with opportunities to collaborate on local partnerships and new store