Boutique Store Manager - Lead Brand Growth & Service

Leap Inc; Palm Springs (CA); On-site; USD 71,000 - 80,000; Full time

Benefits offered by this job

Unlimited PTO

Bonus eligibility

Healthcare benefits

401(k)

Employee discounts at Leap stores

Job summary

Leap seeks a Store Manager for the Desert Hills boutique to lead daily operations, drive sales, and deliver an exceptional guest experience. You will coach a small team, optimize merchandising, and ensure brand standards across the floor.

You’ll leverage insights and local initiatives to grow the business in Palm Springs while upholding Leap’s customer-first culture. Premium retail leadership is required.

Qualifications

• 3+ years of retail leadership experience leading high-performing teams.
• Experience in boutique, premium, or lifestyle retail environments preferred.
• Proven ability to drive sales and deliver exceptional customer experiences.
• Strong business acumen with data-informed decision making.
• Entrepreneurial mindset in a fast-paced retail setting.
• Maintains brand standards through cleanliness, organization, and replenishment.
• Experience with Shopify, Endear CRM, Slack, and Google Workspace preferred.
• Flexible availability including evenings, weekends, holidays, and occasional travel.
• Ability to stand, walk, climb ladders, and lift up to 50 lbs.

Responsibilities

• Own the daily performance of the boutique, driving sales, profitability, and key objectives.
• Lead by example on the sales floor to optimize performance and selling behaviors.
• Identify opportunities to grow the business within the local market.
• Deliver an elevated, personalized shopping experience that builds brand loyalty.
• Inspire the team to exceed customer expectations through engagement and product knowledge.
• Recruit, coach, and develop a high-performing team with accountability.
• Support talent development with feedback, recognition, and growth opportunities.
• Cultivate local partnerships and participate in community events to raise brand presence.
• Collaborate with neighboring Leap stores on market initiatives and activations.
• Ensure brand standards across visual merchandising, inventory, scheduling, payroll, and operations.

Skills

Retail leadership

Sales excellence

People management

Tools

Shopify

Endear CRM

Slack

Google Workspace

Job description

Leap seeks a Store Manager for the Desert Hills boutique to lead daily operations, drive sales, and deliver an exceptional guest experience. You will coach a small team, optimize merchandising, and ensure brand standards across the floor.

You’ll leverage insights and local initiatives to grow the business in Palm Springs while upholding Leap’s customer-first culture. Premium retail leadership is required.