Boutique Resort GM — Live On-Site, Hands-On Leader

Renard International Hospitality Search Consultants; Little Rock (AR); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Free accommodation

Job summary

Renard International Hospitality Search Consultants is seeking a highly hands-on General Manager to lead daily operations of a small remote boutique resort in Arkansas. The ideal candidate will take ownership, set high service standards and build a strong on-site team without day-to-day owner oversight.

You must be comfortable relocating and living on-site, managing guest service, staffing, vendor relations and maintenance, while collaborating with ownership on strategic matters.

Qualifications

• Minimum 5+ years of experience as a Hotel/Resort General Manager, Assistant General Manager, Rooms Manager or Operations Manager; boutique, independent or resort experience strongly preferred.
• A hands-on operator who is comfortable doing whatever is required to keep the property running at a high standard.
• Proven ability to recruit, develop and manage a small hospitality team, including creating reliable backup coverage.
• Willing and able to relocate to the property and live on-site; comfortable living in a small rural community.

Responsibilities

• Assume full operational responsibility for the resort, ensuring consistently high standards of guest service, cleanliness, and property presentation.
• Recruit, hire, train, schedule and retain a dependable team across front desk, housekeeping and general property support.
• Build sufficient bench strength and cross-training so the operation is never dependent on a single individual.
• Be highly visible and hands-on, stepping into operational roles when required and leading by example.
• Establish effective operating procedures, staffing plans and service standards appropriate for a small independent resort.
• Manage day-to-day staffing, guest issues, vendor relationships, maintenance coordination and operational priorities.
• Monitor costs, productivity, guest satisfaction and overall property performance.
• Work closely with ownership on performance and strategic matters while maintaining complete responsibility for daily operations.

Skills

Hands-on

Team leadership

Operations management

Guest service

Job description

Renard International Hospitality Search Consultants is seeking a highly hands-on General Manager to lead daily operations of a small remote boutique resort in Arkansas. The ideal candidate will take ownership, set high service standards and build a strong on-site team without day-to-day owner oversight.

You must be comfortable relocating and living on-site, managing guest service, staffing, vendor relations and maintenance, while collaborating with ownership on strategic matters.