Boutique Operations Coordinator - Fifth Ave

Cartier; New York (NY); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) with employer match

Paid time off

Wellness reimbursement

Job summary

Cartier North America is seeking an Operations Coordinator for the Fifth Avenue boutique. You will support day-to-day operations, ensure compliance with Cartier policies, manage inventory, shipments, and transactional processes, and collaborate with client-facing teams to deliver an exceptional client experience.

This role requires a degree, strong computer skills (MS Office, SAP), and the ability to work in a fast-paced luxury environment, including weekends and travel for trainings.

Qualifications

• Associate’s or Bachelor’s degree preferred.
• Additional language skills are a plus.
• Experience in luxury retail, service or hospitality is a plus.

Responsibilities

• Ensure understanding and execution of Cartier policies within the boutique.
• Coordinate efficient opening and closing procedures.
• Manage product movement, shipments, transfers, and stock control.
• Handle packing, shipping, and receiving for high value items.
• Monitor boutique sales financials and submit paperwork on time.
• Support transactional flows including ecommerce for smooth operations.
• Coordinate inventory counts and stock movements for annual inventory.
• Uphold Cartier standards in facilities, vendors, and tech.
• Collaborate with client-facing teams on replenishment and lean 5S.
• Assist with client repair flow, reports, and monthly reconciliation.
• Support boutique audits and action plans with management.
• Participate in daily set up and break down for opening/closing.
• Exhibit communication and problem-solving with management and peers.
• Assist with special projects as needed.
• Strive to exceed KPIs.

Skills

Customer service

Analytical skills

Organizational skills

Interpersonal communication

Attention to detail

Team collaboration

Education

Associate’s or Bachelor’s degree

Tools

MS Office

SAP

Job description

Cartier North America is seeking an Operations Coordinator for the Fifth Avenue boutique. You will support day-to-day operations, ensure compliance with Cartier policies, manage inventory, shipments, and transactional processes, and collaborate with client-facing teams to deliver an exceptional client experience.

This role requires a degree, strong computer skills (MS Office, SAP), and the ability to work in a fast-paced luxury environment, including weekends and travel for trainings.