Boutique Luxury Sales Specialist

Longchamp; New York (NY); On-site; USD 38,000 - 52,000; Full time

Job summary

Longchamp USA is seeking a Sales Associate for its New York boutique to deliver exceptional customer service and drive sales while maintaining merchandising standards. You will engage with clients, manage POS transactions, and ensure product knowledge and store presentations meet company standards.

The role requires a high school diploma, 3+ years in luxury retail, and the ability to work varied hours. Travel between boutiques may be required, and the position is based on-site in New York.

Qualifications

• Minimum high school diploma or GED.
• Three plus years’ high-end retail, boutique or sales experience.
• Ability to operate POS, CRM, and inventory processes; familiarity with Cegid is a plus.

Responsibilities

• Generates and maximizes sales while advising clients on products.
• Maintains product knowledge and merchandise care information.
• Follows store policies and customer service guidelines; greets and assists customers.
• Assists in floor moves, merchandising, stocking, and displays.
• Processes sales transactions accurately at POS and maintains cash accountability.

Skills

Customer service

Sales persuasion

Merchandising

Interpersonal skills

Organization

Communication

Education

High School Diploma or GED

Retail/Fashion related degree

Tools

Cegid

UPS System

POS system

CRM

Excel

Outlook

Word

Job description

Longchamp USA is seeking a Sales Associate for its New York boutique to deliver exceptional customer service and drive sales while maintaining merchandising standards. You will engage with clients, manage POS transactions, and ensure product knowledge and store presentations meet company standards.

The role requires a high school diploma, 3+ years in luxury retail, and the ability to work varied hours. Travel between boutiques may be required, and the position is based on-site in New York.