Premium Luxury Boutique Sales Specialist

Longchamp; Short Hills (NJ); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Longchamp’s boutique in the United States seeks a Sales Associate responsible for delivering exceptional customer service, driving sales, and maintaining visual standards. You will handle POS transactions, merchandising, and daily store operations to reflect the brand’s standards.

The role requires experience in luxury retail, strong interpersonal skills, and the ability to work varied hours, including weekends. Equal opportunity employer and growth opportunities are provided.

Qualifications

• This job requires a minimum of a High School Diploma (or GED) and either have a degree in Retail, Fashion or related field or equivalent work experience and education.
• Three plus years’ high-end retail, boutique or sales related work experience.
• Understand inventory, customer’s sales experience and merchandising.
• Perform all Cegid transactions proficiently, such as sales (cash, checks, credit or debit cards, Longchamp gift cards and merchandise return cards, travelers checks), returns, exchanges, item and customer look ups, CRM, run reports and open and close registers in accordance with Cegid Manual guidelines.
• Proficient with the UPS System.
• Properly prepare and send shipments.
• Properly receive and check shipments.
• Working knowledge in Microsoft Excel, Outlook, and Microsoft Word.

Responsibilities

• Generates and maximizing sales by convincing clients to purchase the company’s products.
• Maintains an awareness of all product knowledge and merchandise care information.
• Stays updated on new items and customer service guidelines and store policies.
• Develops and maintains client books.
• Keeps records of sales.
• Follows customer service guidelines (returns, exchanges, transfers and loss prevention).
• Greets, serves and advises clients with outstanding customer service and a friendly smile.
• Gift wraps and bags items for customers.
• Assists with mailings, answers phone, and takes care of phone orders.
• Assists in floor moves, merchandising, and displays.
• Assists in processing and replenishing merchandise.
• Participates in receiving and monitoring floor stock.

Skills

Customer service

Sales

Merchandising

Inventory management

CRM proficiency

Communication skills

Multitasking

Education

High School Diploma or GED

Degree in Retail/Fashion or related field

Tools

Cegid

UPS System

Microsoft Excel

Microsoft Word

Outlook

Job description

Longchamp’s boutique in the United States seeks a Sales Associate responsible for delivering exceptional customer service, driving sales, and maintaining visual standards. You will handle POS transactions, merchandising, and daily store operations to reflect the brand’s standards.

The role requires experience in luxury retail, strong interpersonal skills, and the ability to work varied hours, including weekends. Equal opportunity employer and growth opportunities are provided.