Boutique Hotel General Manager: Lead Experience & Growth

Sanctuary Hotel; New York (NY); On-site; USD 125,000 - 175,000; Full time

Job summary

Sanctuary Hotel in New York City seeks an experienced Hotel General Manager to lead daily operations, elevate guest experiences, and drive financial performance. This hands-on leader will mentor managers, manage budgets, and partner with Food & Beverage to ensure seamless operations in a boutique property.

The role demands a strong background in upscale/hospitality, NYC market familiarity, and a passion for delivering exceptional service while optimizing revenue and guest satisfaction.

Qualifications

• Leadership experience in hotel operations and team development.
• Strong budgeting and P&L management background.
• Excellent guest services focus and hospitality mindset.
• Proven ability to drive revenue and optimize occupancy metrics.
• Hands-on management style with attention to detail and brand standards.

Responsibilities

• Oversee all aspects of daily hotel operations and guest experiences.
• Lead, mentor, and develop department managers and teams.

Skills

Leadership

Budgeting

P&L Management

Guest Services

Operations Management

Team Development

Job description

Sanctuary Hotel in New York City seeks an experienced Hotel General Manager to lead daily operations, elevate guest experiences, and drive financial performance. This hands-on leader will mentor managers, manage budgets, and partner with Food & Beverage to ensure seamless operations in a boutique property.

The role demands a strong background in upscale/hospitality, NYC market familiarity, and a passion for delivering exceptional service while optimizing revenue and guest satisfaction.