Boutique Front Desk Concierge

Gold Media Tech LLC; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Gold Media Tech LLC is looking for a polished Front Desk Agent for their boutique hotel in Miami. The role involves creating memorable experiences for guests, managing check-in and check-out processes, and ensuring smooth front desk operations.

The ideal candidate will thrive in a fast-paced environment and have at least 1 year of hospitality experience, with strong communication skills and proficiency with property management systems like Visual Matrix PMS. Flexibility for various shifts is essential.

Qualifications

• Minimum 1 year of front desk or guest services experience preferred.
• Strong verbal and written communication skills in English; Spanish is a plus.
• Ability to work flexible shifts including weekends and holidays.

Responsibilities

• Welcome guests warmly and manage check-in/check-out procedures.
• Anticipate guest needs and resolve inquiries professionally.
• Maintain a clean, organized front desk and lobby area.

Skills

Customer service

Problem-solving

Communication

Spanish (bilingual)

Basic math

Education

High school diploma

Hospitality or tourism degree

Tools

Visual Matrix PMS

Job description

Gold Media Tech LLC is looking for a polished Front Desk Agent for their boutique hotel in Miami. The role involves creating memorable experiences for guests, managing check-in and check-out processes, and ensuring smooth front desk operations.

The ideal candidate will thrive in a fast-paced environment and have at least 1 year of hospitality experience, with strong communication skills and proficiency with property management systems like Visual Matrix PMS. Flexibility for various shifts is essential.