Front Desk Agent Part-Time

Noble House Hotels & Resorts; Key West (FL); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Health benefits package

401K plan with matching

Paid holidays/personal/vacation/sick

On-demand pay

Team member/family/friend discounts

Career growth opportunities

Nationwide team member discounts

Job summary

The Marquesa Hotel, part of Noble House Hotels & Resorts, is seeking a Part-Time Front Desk Agent in Key West, FL. Greet guests, manage check-ins/outs, handle reservations, answer calls, and process payments to ensure a seamless guest experience.

Ideal candidates bring front desk experience, a can-do team attitude, and ability to stay mobile for long periods. Benefits include health, retirement, and employee discounts.

Qualifications

• Previous front desk experience and a can-do team attitude.
• Must be able to lift 5–50 pounds on occasion.
• Push/Pull 50+ pounds and stand/walk for extended periods.
• Communicate clearly with guests and colleagues.

Responsibilities

• Greet guests and manage check-ins/outs.
• Handle reservations, answer calls, and process payments.
• Resolve issues and be the first point of contact for guests.

Skills

Computer proficiency

Internet navigation

Mobility & endurance

Guest communication

Interdepartmental communication

Positive attitude

Team attitude

Job description

Description

WE ARE

The Marquesa Hotel is looking for a Part-Time Front Desk Agent to join our award-winning team.

OUR CULTURE | Individual Distinction, Collective Soul

The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun.

A day in the life...

We are a small boutique luxury property located in the heart of Old Town Key West, FL. A Front Desk Agent greets guests, manages check-ins/outs, handles reservations, answers calls, processes payments, and resolves issues, acting as the first point of contact to ensure a positive guest experience.

Requirements

You own this if you have…

Previous front desk experience and a can-do team attitude is what we are looking for.

• Computer and software proficiency: Efficiently using a keyboard, logging in/out, and navigating the operating system(s)
• Internet and web navigation: Using web browsers, searching for information, and utilizing company online software system(s)
• Must be able to exert physical effort in lifting 5 pounds to 50 pounds on occasion
• Push/Pull 50 + pounds
• Endure various physical movements throughout the work areas
• Remain in mobile and standing position for at least 8 hours throughout work shift
• Satisfactorily communicate with guests, management and co-workers to their understanding
• Ability to communicate effectively with guests and with other departments and interdepartmentally
• Must have positive attitude

We’ve got you covered…

• Health Benefits Package-Medical/Dental/Vision/Employee Assistance Program offering support when you need it most
• Supplemental benefits to select such as Short-Term disability, Life Insurance, AD&D and Pet Insurance
• 401K plan with matching
• Paid Holidays/Personal/Vacation/Sick time
• On demand pay- your pay before payday
• Team Member/Family/Friend home and restaurant discounts within Noble House Hotels & Resorts (nationwide)
• Career growth opportunities and Recognition Programs
• Nationwide team member discount program for theme parks (including Disney, Six Flags, Universal Studios, and more!) discounted MLB, NHL, NFL, concert tickets, and much more.

*Certain benefits apply only to full-time employment status and introductory eligibility period applies

Sounds like you?

At The Marquesa Hotel, we look for team members with a high amount of integrity with a positive and flexible mindset. Our properties are not a one-size-fits-all and neither are our people.

At The Marquesa Hotel, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.