Boutique Experience Guide & Membership Concierge

The NOW Mount Pleasant; Mount Pleasant (SC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Diversity in the workplace

Team member discounts

Career growth opportunities

Competitive compensation + generous commissions

Aesthetically inspiring work environment

Job summary

The NOW Mount Pleasant is seeking an Experience Guide to manage the guest experience and ensure seamless daily operations. Responsibilities include greeting guests, booking appointments, and driving sales of services and memberships.

The ideal candidate should have strong guest service skills and sales experience, with a friendly demeanor. Flexible hours are expected, including evenings and weekends. This role offers opportunities for career growth and a supportive team environment.

Qualifications

• Sales and service-related experience preferred.
• Ability to be efficient and detail-oriented in a fast-paced environment.
• Strong communication skills including actively listening and empathizing.
• Enjoy working with people and possess a friendly and outgoing personality.

Responsibilities

• Provide top-level service for guests and team members.
• Warmly greet and check in guests.
• Actively drive sales through educating guests.
• Accurately book, edit, and cancel appointments.
• Open/close the boutique according to procedures.
• Resolve guest issues effectively.

Skills

Sales experience

Customer service skills

Communication skills

Problem-solving skills

Job description

The NOW Mount Pleasant is seeking an Experience Guide to manage the guest experience and ensure seamless daily operations. Responsibilities include greeting guests, booking appointments, and driving sales of services and memberships.

The ideal candidate should have strong guest service skills and sales experience, with a friendly demeanor. Flexible hours are expected, including evenings and weekends. This role offers opportunities for career growth and a supportive team environment.