Boutique Director: Lead Teams, Elevate Client Experience

Brobston Group LLC; Town of Florida (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Brobston Group LLC seeks a Boutique Director for Worth Ave to lead and develop a high-performing team, delivering elevated client service and achieving sales targets. The role requires in-store presence to coach leaders, uphold boutique image and standards, and drive growth through strategic initiatives and community partnerships.

The position emphasizes coaching, exceptional communication, and a strong client-focused mindset, with flexibility to work evenings, weekends, and some holidays in a

Qualifications

• 7+ years of related experience required.
• Bachelor’s degree preferred.
• Proven people leadership and coaching experience with the ability to develop leaders.
• Strong passion for client experience and excellent communication skills.
• Flexible schedule with the ability to work late nights, weekends, and some holidays.
• Ability to lift 15 lbs.
• Foreign language skills preferred.

Responsibilities

• Coach, inspire, and develop boutique staff and leadership to deliver an elevated client experience.
• Foster a positive culture of feedback, diversity, teamwork, and professional development.
• Develop and achieve business goals by partnering with the boutique team and Home Office to implement strategic solutions to increase sales.
• Ensure boutique image and operational standards are upheld to drive business results.
• Represent the brand in the market through community involvement, partnerships, and events.
• Lead performance management, analyze key performance indicators, and implement continuous improvement.

Skills

People leadership

Coaching

Communication

Client experience

Flexible schedule

Retail management

Education

Bachelor’s degree preferred

Job description

Brobston Group LLC seeks a Boutique Director for Worth Ave to lead and develop a high-performing team, delivering elevated client service and achieving sales targets. The role requires in-store presence to coach leaders, uphold boutique image and standards, and drive growth through strategic initiatives and community partnerships.

The position emphasizes coaching, exceptional communication, and a strong client-focused mindset, with flexibility to work evenings, weekends, and some holidays in a