TUDOR Boutique Director (1242)

Watches of Switzerland Group PLC; Atlanta (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

A luxury retail company in Atlanta is seeking a Boutique Director to lead sales strategies and team development. The ideal candidate will have at least 2 years of experience in luxury retail and demonstrate strong business acumen. Responsibilities include achieving sales goals, managing operations, and fostering client relationships to create an exceptional luxury experience. Candidates should be proficient with MS Office and available to work flexible hours, including nights and weekends.

Qualifications

• 2+ years of retail service experience required, preferably in a luxury retail environment.
• Strong business acumen and ability to forecast and budget.

Responsibilities

• Achieve and exceed sales goals through client relationships.
• Manage daily operational tasks according to standards.
• Foster a boutique environment focused on luxury client experience.

Skills

Current knowledge of watch trends and competition

Effective communication skills

Proficiency with MS Office

Flexible schedule availability

Education

High school diploma or equivalent

College degree or equivalent work experience

Tools

Retail management systems

Job description

Boutique Director

• Achieve and exceed goals through sales strategies, clienteling, sourcing new clients and maintaining and building productive long-term relationships with existing clients
• Evaluate performance of all team members and provide consistent coaching where service and selling are top priorities; create and modify action plans for the continuous development of staff
• Stay current with market competition, industry, watch trends and client shopping behaviors
• Demonstrate strong business acumen; strategically forecast, plan and budget to the needs of the business (i.e. payroll, staffing, etc.)
• Manage daily operational tasks according to SW standards including selling and service
• Assist with recruitment and retention efforts
• Serve as a leader within the building in support of the Boutique Director
• Support an environment of teamwork, trust and collaboration with peers, clients and supervisors
• Develop product knowledge skills and remain aware of current collections that are in-boutique and on-line; cascade and train information to the broader team
• Foster a boutique environment that delivers renowned and authentic service to create a Luxury client experience
• Other tasks and responsibilities as assigned by management.

Experience

• 2+ years of retail service experience required, preferably luxury retail environment

Skills

• Current knowledge of watch trends and competition in the marketplace
• High school diploma or equivalent; college degree or equivalent work experience preferred
• Proficiency with MS Office (Microsoft Word, Excel, PowerPoint and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
• Ability to communicate effectively with clients and team (both oral and written)
• Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays