Guest Experience Host: Warm Welcomes & Seamless Seating

Hutton Hotel; Nashville (TN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

The Hutton Hotel in Nashville is seeking a personable Host/ess to warmly greet guests, manage seating, and coordinate with restaurant teams. You will provide menus, answer questions, and guide guests through dining experiences in a fast-paced hospitality setting.

Ideal candidates bring strong communication, an outgoing personality, and the ability to multitask while maintaining organization and professionalism. Evening, weekend, and holiday availability is required to support guest services.

Qualifications

• High school diploma or equivalent.
• Previous experience in a customer service role, preferably in a restaurant or hospitality setting.
• Excellent communication and interpersonal skills.
• Friendly and outgoing personality.
• Ability to multitask and work in a fast-paced environment.
• Strong organizational and time management skills.
• Flexibility to work evenings, weekends, and holidays.
• Knowledge of reservation systems and basic computer skills.

Responsibilities

• Greet guests with a warm and friendly smile upon arrival.
• Escort guests to their tables and ensure seating arrangements are organized.
• Provide menus, answer questions, and make recommendations.
• Coordinate with the kitchen and servers to ensure timely service.
• Assist with taking reservations and managing the waiting list.
• Maintain a clean and organized host/hostess station.
• Handle guest inquiries and resolve any issues or complaints.
• Uphold high standards of professionalism and service excellence.

Skills

Excellent communication

Interpersonal skills

Friendly and outgoing

Multitasking in fast-paced environment

Education

High school diploma or equivalent

Tools

Reservation systems

Basic computer skills

Job description

The Hutton Hotel in Nashville is seeking a personable Host/ess to warmly greet guests, manage seating, and coordinate with restaurant teams. You will provide menus, answer questions, and guide guests through dining experiences in a fast-paced hospitality setting.

Ideal candidates bring strong communication, an outgoing personality, and the ability to multitask while maintaining organization and professionalism. Evening, weekend, and holiday availability is required to support guest services.