Bourbon Steak Food Runner

FAIRMONT; Scottsdale (AZ); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Accor's Fairmont property in Scottsdale is seeking a Food Runner to support the dining team. You will review kitchen tickets, communicate with the kitchen and FOH staff, and deliver food with precision and a friendly, guest-focused approach.

The role emphasizes professional service, attentiveness, and teamwork in a fast-paced fine dining environment, with a commitment to creating memorable guest experiences and upholding Accor’s service standards.

Qualifications

• 2 years of fine dining service experience required.
• Point of Sale experience is an asset.
• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Highly responsible & reliable.
• Ability to work under pressure in a fast-paced environment.
• Ability to work cohesively with fellow colleagues as part of a team.
• Focus on guest needs with a calm and courteous demeanor.

Responsibilities

• Review kitchen tickets for accuracy and communicate with kitchen and FOH teams.
• Deliver food to guests in a detailed and friendly manner.
• Ensure professional, engaging and friendly service at all times.
• Carry out side work daily with precision.
• Move food items from kitchen to guest tables with grace, speed and care.
• Converse with guests in a natural and respectful manner.
• Provide Five Diamond Service to external and internal guests daily.

Skills

Communication skills

Organizational skills

Teamwork

Problem solving

Reliability

Calm under pressure

Tools

Point of Sale System

Job description

Job Description

Food Runner duties include precise review of all kitchen tickets, communicating well with the kitchen and FOH team, delivering food to the guests in a detailed and friendly manner.

• Consistently offers professional, engaging and friendly service
• Communicating with the Kitchen and FOH team efficiently
• Taking food items from the kitchen to the guest tables with grace, precision, and speed
• Detail oriented
• Executing side work daily with precision
• Carrying a tray and a tray jack that weigh up to 25 pounds at a swift pace efficiently
• Conversing with the guest naturally and respectfully
• Providing Five Diamond Service to our External and Internal guests daily

Qualifications:
Qualifications

• 2 years previous fine dining service experience required
• Previous Point of Sale System experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

**Our commitment to Diversity & Inclusion: **
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! ** #BELIMITLESS**