Boston & Online Postgrad Programs Coordinator

Hult International Business School; Cambridge (MA); On-site; USD 50,000 - 55,000; Full time

Job summary

Hult International Business School in Cambridge, MA is hiring a Program Coordinator for Boston Campus and Online Postgraduate Programs. You will support academic teams, manage administrative and course logistics, and ensure students have a smooth journey from enrollment to graduation.

The role requires coordinating schedules, assisting with faculty meetings, handling registrations, and communicating updates to students.

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• 2–3 years of professional experience in academic administration, program coordination, operations, or related fields.
• Experience supporting academic programs, registry, or working in a higher education environment preferred.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and student information systems; familiarity with Salesforce and Canvas preferred.
• Excellent written and verbal communication skills, with the ability to interact effectively with faculty, staff, and students at all levels.
• Strong organizational, project management, and time-management skills with exceptional attention to detail.
• Fluent written and spoken English required; right to work in Cambridge campus.

Responsibilities

• Support day-to-day operations of the assigned academic program(s) and course coordination.
• Assist with course logistics, syllabus organization, course page setup and ongoing maintenance.
• Support the Academic team with planning and execution of faculty and program meetings.
• Address faculty questions and escalate to Program Dean when necessary.
• Maintain course schedules, calendars, deadlines, time-zone information, delivery formats, course launch details, and operational checklists.
• Coordinate course launches and operational-readiness activities with instructional design and leadership.
• Recruit, schedule, and supervise Course Assistants and online technical facilitators on administrative and course logistics.
• Administer registration cycles and deadlines, course adds/drops/withdrawals, academic calendar dates, degree audits, graduation requirements and clearances.
• Respond to student, faculty, and staff inquiries regarding registration and academic records.
• Generate enrollment reports to identify scheduling conflicts and support with scheduling of courses or events.
• Collaborate across Finance, Student Services, Visas, Tech Support, Academics to resolve issues.
• Support enrollment process of MBA staff.
• Monitor student progress and attendance in liaison with Academic Deans/Directors/Managers.
• Advise students on questions or issues, course selection, academic policies, grading processes, and program progression.
• Monitor academic standing and attendance, supporting students on probation or leaves of absence.
• Communicate with students through institutional systems, announcements, and newsletters.
• Assist with major campus or program milestones (orientations, graduations, workshops).
• Coordinate logistics for client sessions and guest speakers; track alumni engagements.
• Support special projects and materials for prospective and admitted students.

Skills

Communication

Organization

Time management

Problem-solving

Customer service

Team collaboration

Fluent English

Education

Bachelor’s degree

Master’s degree preferred

Tools

Microsoft Office

Student Information Systems

Salesforce

Canvas

Job description

Hult International Business School in Cambridge, MA is hiring a Program Coordinator for Boston Campus and Online Postgraduate Programs. You will support academic teams, manage administrative and course logistics, and ensure students have a smooth journey from enrollment to graduation.

The role requires coordinating schedules, assisting with faculty meetings, handling registrations, and communicating updates to students.