Program Coordinator — Boston & Online Postgraduate Programs

Education First; Cambridge (MA); On-site; USD 50,000 - 55,000; Full time

Job summary

Hult International Business School is seeking a Program Coordinator for the Boston campus and Online Postgraduate Programs. The role involves supporting the academic team and registry operations, ensuring a high-quality student experience across programs.

Responsibilities include coordinating course logistics, maintaining records, assisting with events, and supporting student progress. On-campus presence of at least 4 days/week is required during peak periods.

Qualifications

• Bachelor’s degree required.
• 2-3 years of professional experience in academic administration, program coordination, operations, or related fields.
• Experience supporting academic programs, registry, or working in a higher education environment preferred.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and student information systems; familiarity with Salesforce and Canvas preferred.
• Excellent written and verbal communication skills, with the ability to interact effectively with faculty, staff, and students at all levels.
• Strong organizational, project management, and time-management skills with exceptional attention to detail.
• Demonstrated ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment.
• Fluent written and spoken English required.

Responsibilities

• Assist with day-to-day operations of the assigned academic program(s) and support course coordination.
• Support course logistics, syllabus organization, course page setup and ongoing maintenance, and regular QA to ensure academic standards.
• Help plan and execute faculty and program meetings.
• Address faculty questions per policies, escalate when needed.
• Maintain course schedules, calendars, deadlines, and time-zone information.
• Coordinate course launches and operational-readiness activities with design and leadership.
• Recruit, schedule, and supervise Course Assistants and online facilitators.

Skills

Microsoft Office

Student information systems

Excellent written and verbal English

Organizational & project management

Analytical & problem-solving

Team collaboration

Time-management

Customer service

English language excellence

Education

Bachelor’s degree

Master’s degree preferred

Tools

Salesforce

Canvas

Job description

Hult International Business School is seeking a Program Coordinator for the Boston campus and Online Postgraduate Programs. The role involves supporting the academic team and registry operations, ensuring a high-quality student experience across programs.

Responsibilities include coordinating course logistics, maintaining records, assisting with events, and supporting student progress. On-campus presence of at least 4 days/week is required during peak periods.