Program Coordinator, Postgrad Programs - Boston & Online

EF Education First Ltd.; Cambridge (MA); On-site; USD 50,000 - 55,000; Full time

Job summary

Hult International Business School seeks a Program Coordinator for the Boston campus and Online Postgraduate Programs. This role supports student journeys, registrar operations, and faculty coordination across programs with on-campus duties at least four days a week and occasional peak-period adjustments.

You will handle registration cycles, academic records, and scheduling, while collaborating with Finance, Student Services, Visas, Tech Support, and Academics to ensure a high-quality academic

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• 2–3 years of professional experience in academic administration, program coordination, operations, or related fields.
• Experience supporting academic programs, registry, or working in a higher education environment preferred.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and student information systems; familiarity with Salesforce and Canvas preferred.
• Excellent written and verbal communication skills, with the ability to interact effectively with faculty, staff, and students at all levels.
• Strong organizational, project management, and time-management skills with exceptional attention to detail.
• Demonstrated ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment.
• Analytical and solution-oriented, with strong problem-solving and critical-thinking abilities.
• Self-motivated and proactive, with the ability to work independently and exercise sound judgment.
• Proven commitment to delivering outstanding customer service and building positive stakeholder relationships.
• Collaborative and collegial, with the ability to work effectively across teams and campuses.
• Flexible, adaptable, and resilient under pressure.
• Positive, results-oriented mindset with a strong sense of initiative and accountability.
• Fluent written and spoken English required.
• Commitment to continuous learning, professional growth, and supporting Hult's vision of global education.

Responsibilities

• Support day-to-day operations of the assigned academic program(s) and program-level course coordination.
• Assist with course logistics, syllabus organization, course page setup and maintenance, and quality assurance.
• Support planning and execution of faculty and program meetings.
• Respond to faculty questions per policies, escalate when needed.
• Maintain course schedules, calendars, deadlines, time-zone information, delivery formats, launch details, and checklists.
• Coordinate course launches and readiness activities with instructional design and leadership.
• Recruit, schedule, and supervise Course Assistants and online facilitators for logistics.

Skills

Fluent English

Microsoft Office

Student Information Systems

Education

Bachelor’s degree

Master’s preferred

Tools

Salesforce

Canvas

Job description

Hult International Business School seeks a Program Coordinator for the Boston campus and Online Postgraduate Programs. This role supports student journeys, registrar operations, and faculty coordination across programs with on-campus duties at least four days a week and occasional peak-period adjustments.

You will handle registration cycles, academic records, and scheduling, while collaborating with Finance, Student Services, Visas, Tech Support, and Academics to ensure a high-quality academic