Boston Cafe GM - Lead, Grow & Elevate Guests

Goodwin Recruiting; Portland (ME); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Performance-based bonus program

15 days PTO + holidays + sick time

Health plan options for employee-only

Commuter benefits & wellness stipend

Parental and bereavement leave

Regulars program with free coffee &Per

Team outings and company swag

Job summary

Goodwin Recruiting is seeking an experienced Café General Manager to lead a rapidly expanding coffee brand with relocation to Boston, MA. You will elevate the guest experience through strong team leadership and operations excellence.

Ideal candidates have 4+ years in single-unit cafe or consumer-brand operations, with deep coffee knowledge, hiring ability, and a passion for service. Competitive base plus bonuses, PTO, and comprehensive benefits are offered.

Qualifications

• 4+ years managing single-unit operations in coffee or consumer brands
• Proven ability to hire, train, and lead teams
• Strong knowledge of specialty coffee, espresso, and equipment
• Excellent communication, multitasking, and decision‑making skills
• Passion for coffee and customer service
• Strong business acumen and ability to respond to trends

Responsibilities

• Lead café operations to ensure exceptional guest experience
• Hire, train, and develop front- and back-of-house teams
• Monitor inventory, quality, and equipment maintenance
• Drive sales, control costs, and respond to market trends
• Foster a community-focused, high-service culture
• Ensure compliance with brand standards and safety policies

Skills

4+ years managing single-unit ops in咖啡

Hiring & team leadership

Specialty coffee knowledge

Communication & multitasking

Customer service passion

Business acumen & trend response

Tools

Espresso equipment knowledge

Job description

Goodwin Recruiting is seeking an experienced Café General Manager to lead a rapidly expanding coffee brand with relocation to Boston, MA. You will elevate the guest experience through strong team leadership and operations excellence.

Ideal candidates have 4+ years in single-unit cafe or consumer-brand operations, with deep coffee knowledge, hiring ability, and a passion for service. Competitive base plus bonuses, PTO, and comprehensive benefits are offered.