Boston Cafe General Manager - Lead Guest Experience

Goodwin Recruiting; Nashua (NH); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Base salary

Performance bonus

15 days PTO + holidays + sick time

Health plan options

Commuter benefits

Wellness stipend

Parental and bereavement leave

Free coffee program

Team outings

Company swag

Job summary

Goodwin Recruiting is seeking an experienced Café General Manager to lead a rapidly expanding coffee brand and elevate guest experience. Relocation to Boston, MA is required, with a base salary of $75,000–$85,000 and a performance bonus plan.

Enjoy 15 days PTO plus holidays, generous health coverage options, commuter and wellness stipends, parental and bereavement leave, and perks like free coffee and company swag.

Qualifications

• 4+ years managing single-unit operations in coffee or consumer brands
• Ability to hire, train, and lead teams
• Strong knowledge of specialty coffee, espresso, and equipment
• Excellent communication, multitasking, and decision-making skills
• Passion for coffee and customer service
• Strong business acumen and ability to respond to trends

Responsibilities

• Manage café daily operations and guest experience
• Hire, train, and lead café staff
• Maintain high standards for coffee quality, equipment, and service

Skills

Coffee knowledge

Team leadership

Communication

Decision making

Customer service

Job description

Goodwin Recruiting is seeking an experienced Café General Manager to lead a rapidly expanding coffee brand and elevate guest experience. Relocation to Boston, MA is required, with a base salary of $75,000–$85,000 and a performance bonus plan.

Enjoy 15 days PTO plus holidays, generous health coverage options, commuter and wellness stipends, parental and bereavement leave, and perks like free coffee and company swag.