Boston-based Flagship Workplace Experience Leader & Events

CBRE Group, Inc.; Boston, Northern (MA, KY); Hybrid; USD 110,000 - 140,000; Full time

Job summary

CBRE Group, Inc. in Boston seeks a hospitality and workplace experience leader to run the flagship account, overseeing workplace experience, meetings and events, reception, and facilities services. You will hire, coach, and develop a high-performing team to deliver exceptional services.

The role requires strong stakeholder relationships, budget and vendor management, and readiness to lead during high-profile events, with on-site presence and occasional after-hours support.

Qualifications

• 5–8 years of experience in hospitality or related service environments.
• Experience leading and developing teams through coaching and performance management.
• Experience managing vendor relationships, budgets, and service contracts.

Responsibilities

• Lead and develop a high-performing workplace experience team.
• Oversee meetings, events, reception, and facilities services.
• Manage site budgets and vendor partnerships.
• Build trusted client relationships at flagship account.
• Ensure safety, compliance, and business continuity.
• Support on-site leadership during key events.

Skills

Hospitality leadership

Team leadership

Vendor management

Budget management

Event coordination

Communication

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Momentus

CMMS

Budgeting/PO tools

Job description

CBRE Group, Inc. in Boston seeks a hospitality and workplace experience leader to run the flagship account, overseeing workplace experience, meetings and events, reception, and facilities services. You will hire, coach, and develop a high-performing team to deliver exceptional services.

The role requires strong stakeholder relationships, budget and vendor management, and readiness to lead during high-profile events, with on-site presence and occasional after-hours support.