Booth Operations Assistant Lead

vallartasupermarkets; Duarte (CA); On-site; USD 44,000 - 53,000; Full time

Benefits offered by this job

Health plan including dental & vision

Life insurance

401(k) retirement plan

Paid vacation

Access to legal services

Paid sick time

Holiday premium pay

Scholarship opportunities

Savings marketplace & credit union

Recognition programs

Job summary

Vallarta Supermarkets seeks an Assistant Booth Administrator to support daily booth operations, including financial services, compliance, and customer service. You will help train and supervise booth staff, ensure accurate transactions, and maintain strong customer experiences in a fast-paced environment.

The role emphasizes adherence to policies, teamwork, and contingency coverage for the Booth Administrator, with opportunities to develop leadership in a vibrant retail setting.

Qualifications

• Friendly, courteous personality with strong customer service skills.
• Knowledge of booth services and prior cash handling experience.
• Ability to perform math calculations related to the job.
• Basic computer skills (Outlook, Excel, Word).
• Must be able to speak, read, write, and understand English.
• At least 6 months of experience working in Vallarta’s customer service booth.
• Responsible, professional, and positive attitude.
• Willingness to transfer to other store locations within a reasonable commute.
• Must be legally authorized to work in the U.S.

Responsibilities

• Smile and greet all customers and team members while delivering extraordinary service.
• Model Vallarta’s Core Values: customer service, commitment, integrity, respect, humility, and teamwork.
• Assist in planning, organizing, and controlling booth operations in line with company policies.
• Help supervise, train, and schedule booth associates.
• Cash payroll and government checks using the Check Cashing Program.
• Process wire transfers in compliance with federal/state programs and Vallarta policy.
• Sell lottery tickets, money orders, stamps, mobile airtime, and other services.
• Issue cash loans/change to management for cashiers and receive pickups.
• Balance Front End, Taqueria, and Self-Checkout tills.
• Prepare daily sales reports, bank deposits, and monthly balance reports on time.
• Review booth transactions for accuracy and compliance.
• Ensure booth equipment and systems function properly; report issues promptly.
• Assist with completing BSA/AML compliance reports (SARs/CTRs).
• Maintain booth cleanliness, safety, and an inviting environment.
• Enforce company safety policies and report unsafe acts or conditions.
• Support annual evaluations and team member scheduling.
• Step in for the Booth Administrator as needed.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Basic computer skills

English proficiency

Tools

Outlook

Excel

Word

Job description

Vallarta Supermarkets seeks an Assistant Booth Administrator to support daily booth operations, including financial services, compliance, and customer service. You will help train and supervise booth staff, ensure accurate transactions, and maintain strong customer experiences in a fast-paced environment.

The role emphasizes adherence to policies, teamwork, and contingency coverage for the Booth Administrator, with opportunities to develop leadership in a vibrant retail setting.