Front-End Booth Supervisor: Cash & Compliance

Vallarta Supermarkets; Duarte (CA); On-site; USD 32,000 - 39,000; Full time

Job summary

Vallarta Supermarkets in Duarte, CA is hiring a Booth Administrator FT to oversee customer service booths, financial services, and compliance with company policies. The role supervises team members and ensures accurate handling of customer transactions in a fast-paced, festive environment.

You’ll lead and train booth staff, manage cash flow and deposits, monitor compliance with the Bank Secrecy Act, and prepare reports.

Qualifications

• Must have strong customer service skills and booth experience.
• Ability to perform math calculations accurately.
• Basic computer skills and English proficiency.

Responsibilities

• Smile and greet customers while delivering exceptional service.
• Lead and supervise booth team members, providing training and scheduling.
• Oversee lottery sales, money orders, wire transfers, and check cashing with accuracy.
• Act as compliance officer ensuring adherence to BSA.
• Manage booth cash flow, daily safe balance, and bank deposits.
• Review invoices, coupons, and prior day booth transactions for accuracy.
• Answer calls professionally and resolve customer issues.
• Maintain booth cleanliness and a welcoming environment.
• Support annual evaluations and performance management.

Skills

Cash handling

Customer service

Computer skills

English fluency

Booth operations

Tools

Outlook

Excel

Word

Job description

Vallarta Supermarkets in Duarte, CA is hiring a Booth Administrator FT to oversee customer service booths, financial services, and compliance with company policies. The role supervises team members and ensures accurate handling of customer transactions in a fast-paced, festive environment.

You’ll lead and train booth staff, manage cash flow and deposits, monitor compliance with the Bank Secrecy Act, and prepare reports.