Boost Mobile Retail Sales Associate - Hazel Park, MI

DCI - Distribution Partner of Boost Mobile; Hazel Park (MI); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Paid Training

Commission

Job summary

DCI - Distribution Partner of Boost Mobile is seeking a Retail Sales Associate in Hazel Park, Michigan. This role requires delivering exceptional customer service while assisting customers with their wireless needs. Responsibilities include providing a total sales solution, ensuring customer satisfaction, and setting up accounts. The position offers competitive hourly pay with commissions and requires a high school diploma. Sales or customer service experience is preferred, along with a background in wireless.

Qualifications

• Minimum 1 year in sales or customer service preferred.
• Background in wireless preferred.

Responsibilities

• Provide a total sales solution for customers' wireless needs.
• Deliver outstanding store experience to improve loyalty.
• Meet or exceed sales and customer satisfaction goals.
• Set up accounts accurately for customers.
• Identify solutions for billing and account issues.

Skills

Sales experience

Customer service

Wireless knowledge

Bilingual (Spanish)

Education

High school or equivalent

Job description

Join a family-oriented team at a company that's setting a new standard in the wireless industry. This position puts you on the leading edge of a brand that is changing the way people live, work and play.

As a Boost Mobile Retail Sales Associate, you are a wireless expert. This means you have the power to connect customers to the people, places and things that matter most. You represent Boost Mobile and the people you work with by delivering an unmatched customer service experience.

• Provides a total sales solution to our customers, for any of their wireless/mobility needs. This includes selling the value of Boost Mobile's devices, accessories and service plans.
• Delivers an outstanding store experience that improves customer loyalty and strengthens the Boost Mobile brand and Store Reputation.
• Meets or exceeds key performance objectives, including sales and customer satisfaction goals.
• Accurately sets up accounts, so customers are ready to use their new devices and plans as soon as they leave the store.
• Identifies the right solutions for customer billing, technical and/or account issues.

Aside from reasonable accommodations, employees must be available to work a retail schedule that includes evenings, weekends and holidays.

Job Type

Part-time and Full-time.

Salary

Competitive hourly base pay plus commissions and/or sales incentives.

Experience

• Sales or Customer Service: 1 year (Preferred).
• Wireless Background: 1 year (Preferred).

Education

• High school or equivalent (Required).

Spoken Languages

• Spanish (Preferred).

Additional Compensation

• Commission

Paid Training

• Yes

Work Remotely

• No