Boost Mobile Retail Sales Associate (Bilingual) - McLean Blvd, Elgin IL

DCI - Distribution Partner of Boost Mobile; Elgin (IL); On-site; USD 20,664 - 34,440; Part time

Benefits offered by this job

Paid training

Commission opportunities

Job summary

Join DCI - Distribution Partner of Boost Mobile as a Retail Sales Associate in Elgin, IL. You will connect customers with wireless solutions and provide exceptional service. Responsibilities include sales of devices, accessories, and service plans while enhancing customer loyalty. Ideal candidates have a high school diploma and at least a year of sales or customer service experience, preferably in the wireless industry. Bilingual in Spanish is required for this part-time or full-time position, which also offers paid training and commission opportunities.

Qualifications

• 1 year of sales or customer service experience preferred.
• 1 year of wireless background preferred.
• Must be bilingual; Spanish required.

Responsibilities

• Provides total sales solutions for wireless needs.
• Delivers outstanding store experiences to enhance customer loyalty.
• Sets up accounts accurately for new devices and plans.
• Identifies solutions for customer billing and technical issues.

Skills

Customer service

Sales skills

Problem-solving

Bilingual (Spanish)

Education

High school or equivalent

Job description

Join a family-oriented team at a company that's setting a new standard in the wireless industry. This position puts you on the leading edge of a brand that is changing the way people live, work and play.

As a Boost Mobile Retail Sales Associate, you are a wireless expert. This means you have the power to connect customers to the people, places and things that matter most. You represent Boost Mobile and the people you work with by delivering an unmatched customer service experience.

• Provides a total sales solution to our customers, for any of their wireless/mobility needs. This includes selling the value of Boost Mobile's devices, accessories and service plans.
• Delivers an outstanding store experience that improves customer loyalty and strengthens the Boost Mobile brand and Store Reputation.
• Meets or exceeds key performance objectives, including sales and customer satisfaction goals.
• Accurately sets up accounts, so customers are ready to use their new devices and plans as soon as they leave the store.
• Identifies the right solutions for customer billing, technical and/or account issues.

Aside from reasonable accommodations, employees must be available to work a retail schedule that includes evenings, weekends and holidays.

Job Type

Part-time and Full-time.

Salary

Competitive hourly base pay plus commissions and/or sales incentives.

Experience

• Sales or Customer Service: 1 year (Preferred).
• Wireless Background: 1 year (Preferred).

Education

• High school or equivalent (Required).

Spoken Languages

• Spanish (REQUIRED).

Additional Compensation

• Commission

Work Location

• Between two locations in Elgin, IL.

Paid Training

• Yes