Boost Mobile Retail Sales Associate - Livonia, MI

DCI - Distribution Partner of Boost Mobile; Livonia (MI); On-site; USD 20,664 - 34,440; Part time

Benefits offered by this job

Commission

Paid Training

Job summary

DCI - Distribution Partner of Boost Mobile is seeking a Retail Sales Associate. This role involves providing complete sales solutions for Boost Mobile's wireless and mobility products while delivering excellent customer service. Candidates should have at least 1 year of sales or customer service experience, preferably in the wireless industry. The position offers competitive hourly pay plus commissions. Flexibility in scheduling is required, including evenings and weekends.

Qualifications

• 1 year of experience in sales or customer service is preferred.
• 1 year of experience in the wireless industry is preferred.

Responsibilities

• Provides a total sales solution for wireless/mobility needs.
• Delivers outstanding store experiences to improve customer loyalty.
• Meets or exceeds sales and customer satisfaction goals.
• Accurately sets up customer accounts.
• Identifies solutions for billing, technical, and account issues.

Skills

Sales or Customer Service

Wireless Background

Spanish

Education

High school or equivalent

Job description

Join a family-oriented team at a company that's setting a new standard in the wireless industry. This position puts you on the leading edge of a brand that is changing the way people live, work and play.

As a Boost Mobile Retail Sales Associate, you are a wireless expert. This means you have the power to connect customers to the people, places and things that matter most. You represent Boost Mobile and the people you work with by delivering an unmatched customer service experience.

Responsibilities

• Provides a total sales solution to our customers, for any of their wireless/mobility needs. This includes selling the value of Boost Mobile's devices, accessories and service plans.
• Delivers an outstanding store experience that improves customer loyalty and strengthens the Boost Mobile brand and Store Reputation.
• Meets or exceeds key performance objectives, including sales and customer satisfaction goals.
• Accurately sets up accounts, so customers are ready to use their new devices and plans as soon as they leave the store.
• Identifies the right solutions for customer billing, technical and/or account issues.

Schedule Requirements

Aside from reasonable accommodations, employees must be available to work a retail schedule that includes evenings, weekends and holidays.

Job Details

Job Type: Part-time and Full-time.

Salary: Competitive hourly base pay plus commissions and/or sales incentives.

Experience

• Sales or Customer Service: 1 year (Preferred).
• Wireless Background: 1 year (Preferred).

Education

• High school or equivalent (Required).

Spoken Languages

• Spanish (Preferred)

Additional Compensation

• Commission

Paid Training

• Yes

Work Remotely

• No