Boost Mobile Retail Sales Associate (Bilingual) - Clock Tower Plaza, Elgin

DCI - Distribution Partner of Boost Mobile; Elgin (IL); Hybrid; USD 20,664 - 27,552; Part time

Benefits offered by this job

Paid training

Commission and sales incentives

Job summary

DCI - Distribution Partner of Boost Mobile is looking for a Retail Sales Associate to join their team in Elgin, Illinois. This position involves providing exceptional customer service and sales solutions for Boost Mobile's devices and services. Candidates should have at least a year of sales or customer service experience, with a wireless background preferred. The role requires bilingual skills in Spanish. Flexible scheduling includes evenings, weekends, and holidays, with competitive pay and commission opportunities offered.

Qualifications

• 1 year of sales or customer service experience preferred.
• 1 year of wireless background preferred.
• Fluent in Spanish is required.

Responsibilities

• Deliver a total sales solution for all wireless needs.
• Ensure outstanding store experience and improve customer loyalty.
• Meet or exceed sales and customer satisfaction goals.
• Set up accounts accurately for new devices and plans.
• Identify solutions for customer billing and technical issues.

Skills

Customer service

Sales expertise

Wireless technology knowledge

Bilingual (Spanish)

Education

High school or equivalent

Job description

Join a family oriented team at a company that's setting a new standard in the wireless industry. This position puts you on the leading edge of a brand that is changing the way people live, work and play.

As a Boost Mobile Retail Sales Associate, you are a wireless expert. This means you have the power to connect customers to the people, places and things that matter most. You represent Boost Mobile and the people you work with by delivering an unmatched customer service experience.

• Provides a total sales solution to our customers, for any of their wireless/mobility needs. This includes selling the value of Boost Mobile's devices, accessories and service plans.
• Delivers an outstanding store experience that improves customer loyalty and strengthens the Boost Mobile brand and Store Reputation.
• Meets or exceeds key performance objectives, including sales and customer satisfaction goals.
• Accurately sets up accounts, so customers are ready to use their new devices and plans as soon as they leave the store.
• Identifies the right solutions for customer billing, technical and/or account issues.

Aside from reasonable accommodations, employees must be available to work a retail schedule that includes evenings, weekends and holidays.

Job Type

Part-time and Full-time.

Salary

Competitive hourly base pay plus commissions and/or sales incentives.

Experience

• Sales or Customer Service: 1 year (Preferred).
• Wireless Background: 1 year (Preferred).

Education

• High school or equivalent (Required).

Spoken Languages

• Spanish (REQUIRED).

Additional Compensation

• Commission

Work Location

• Between two locations in Elgin, IL.

Paid Training

• Yes