Bookstore Sales Associate: Customer Service & Merchandising

Books A Million; Whitehall (Lehigh County); On-site; USD 25,000 - 33,000; Part time

Job summary

Books A Million is seeking a 2nd & Charles Associate to provide exceptional customer service, be knowledgeable about books and merchandise, and proactively assist shoppers to create an outstanding shopping experience.

You will greet customers, handle questions and orders at the register, help with promotions, restock shelves, and maintain storefronts and displays according to merchandising guidelines and timelines.

Qualifications

• Greet customers and provide helpful assistance.
• Handle questions, orders, and checkouts.
• Assist with inventory, merchandising, and store upkeep.

Responsibilities

• Greet customers and assist with questions and orders, with efficient cashiering.
• Sell products and participate in promotional programs.
• Restock and merchandise on the sales floor according to guidelines.
• Maintain storefronts and reset displays as required.
• Adhere to loss prevention standards and protect company assets.
• Assist with other duties including receiving shipments and inventory tasks.

Skills

Customer service

Cashier experience

Retail sales

Merchandising

Tools

POS system

Cashier software

Job description

Books A Million is seeking a 2nd & Charles Associate to provide exceptional customer service, be knowledgeable about books and merchandise, and proactively assist shoppers to create an outstanding shopping experience.

You will greet customers, handle questions and orders at the register, help with promotions, restock shelves, and maintain storefronts and displays according to merchandising guidelines and timelines.