Bookstore Customer Champion: Sales & Service Associate

Books A Million; Lafayette (LA); On-site; USD 12,000 - 18,000; Full time

Benefits offered by this job

Competitive Compensation

Health & Wellness

Financial Protection

Retirement Savings

Paid Time Off

Employee Discounts

Employee Assistance Program

Job summary

Books A Million in Lafayette, LA is seeking a personable 2nd & Charles Associate to deliver exceptional customer service, greet shoppers, and assist with questions and orders at the register. You will help stock, merchandise, and reset displays, while upholding loss-prevention standards and contributing to a welcoming store atmosphere for every customer.

The role emphasizes teamwork, reliability, and basic computer and cash register skills, with opportunities to grow through company programs and

Qualifications

• Must be 16 years of age or older.
• Successful completion of all background screenings.

Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products, offer point of sale initiatives including Magazine program, Text 2 Mobile Program, Educator programs, and other company-sponsored programs.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to resetting table and shelf displays, picking up items, shelving books and product, store housekeeping/cleaning tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Performs other duties as assigned including, but not limited to assisting in other departments, including but not limited to buyback, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Skills

Interpersonal Skills

Self-Management

Communication Skills

Job description

Books A Million in Lafayette, LA is seeking a personable 2nd & Charles Associate to deliver exceptional customer service, greet shoppers, and assist with questions and orders at the register. You will help stock, merchandise, and reset displays, while upholding loss-prevention standards and contributing to a welcoming store atmosphere for every customer.

The role emphasizes teamwork, reliability, and basic computer and cash register skills, with opportunities to grow through company programs and