Seasonal Books & Customer Service Associate

Books A Million; Gurnee (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Books A Million is seeking a 2nd & Charles Associate to deliver exceptional customer service, assist shoppers with inquiries, and handle cashiering tasks on the sales floor. The role involves stocking merchandise, maintaining displays, and supporting store operations to ensure a positive shopping experience for all customers.

Qualifications include being 16 years of age or older and completing background screenings.

Qualifications

• Customer service experience or ability to deliver excellent service.
• Able to greet customers and assist with questions and orders.
• Willingness to perform cashiering duties and operate POS system.

Responsibilities

• Greet customers and provide high level customer service.
• Sell products and participate in point of sale initiatives.
• Stock shelves and merchandise according to guidelines and timelines.
• Maintain store cleanliness and reset fixtures as needed.
• Protect company assets and act with integrity in transactions.
• Assist in other departments and duties as assigned.

Skills

Interpersonal skills

Self-management

Communication skills

Tools

Cash register

Computer skills

Job description

Books A Million is seeking a 2nd & Charles Associate to deliver exceptional customer service, assist shoppers with inquiries, and handle cashiering tasks on the sales floor. The role involves stocking merchandise, maintaining displays, and supporting store operations to ensure a positive shopping experience for all customers.

Qualifications include being 16 years of age or older and completing background screenings.