Bookstore Associate: Customer Champion & Benefits

Books A Million

Fayetteville (NC)

On-site

USD 24,000 - 30,000

Part time

4 days ago
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Benefits offered by this job

Competitive pay
Health coverage
Life insurance
401(k)
Paid time off
Employee discounts
Employee assistance

Job summary

Books A Million is seeking a 2nd & Charles Associate to deliver exceptional customer service and assist with merchandising, cashiering, and sales in a Fayetteville, NC location. You will help customers, stock shelves, and participate in store-wide programs to enhance the shopping experience.

The role emphasizes friendly service, product knowledge, and teamwork with other departments; physical requirements include standing, walking, and lifting up to 50 lbs. Previous retail experience is a plus.

Qualifications

  • Greeting customers and assisting with questions.
  • Cashier duties and point-of-sale operations.
  • Merchandising and stocking as needed.

Responsibilities

  • Provide top-tier customer service and efficient cashiering.
  • Sell products and participate in promotion programs.
  • Deliver products to floor per merchandising timelines.
  • Restock and reset displays; maintain floor cleanliness.
  • Protect assets by following loss prevention standards.
  • Support other departments as needed (inventory, restocking, etc.).

Skills

Interpersonal Skills
Self-Management
Communication Skills

Education

16 years of age or older
Successful completion of all background screenings

Tools

Cash register skills
Computer skills

Job description

Books A Million is seeking a 2nd & Charles Associate to deliver exceptional customer service and assist with merchandising, cashiering, and sales in a Fayetteville, NC location. You will help customers, stock shelves, and participate in store-wide programs to enhance the shopping experience.

The role emphasizes friendly service, product knowledge, and teamwork with other departments; physical requirements include standing, walking, and lifting up to 50 lbs. Previous retail experience is a plus.

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