Part-Time Books & Customer Service Associate

Books A Million; Matthews (NC); On-site; USD 16,531 - 20,664; Part time

Job summary

Books A Million in Matthews, NC is hiring a part-time 2nd & Charles Associate to deliver exceptional customer service, assist shoppers with questions and purchases, and operate the register efficiently.

Responsibilities include merchandising aisles, stocking shelves, processing transactions, handling returns, maintaining store appearance, and supporting other departments as needed while upholding loss-prevention standards.

Qualifications

• 16 years of age or older
• Successful completion of all background screenings

Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products, offer point of sale initiatives including Magazine program, Text 2 Mobile Program, Educator programs, and other company-sponsored programs.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to resetting table and shelf displays, picking up items, shelving books and product, store housekeeping/cleaning tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Performs other duties as assigned including, but not limited to assisting in other departments, including but not limited to buyback, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Skills

Interpersonal skills

Self-management

Communication skills

Cash register skills

Computer skills

Job description

Books A Million in Matthews, NC is hiring a part-time 2nd & Charles Associate to deliver exceptional customer service, assist shoppers with questions and purchases, and operate the register efficiently.

Responsibilities include merchandising aisles, stocking shelves, processing transactions, handling returns, maintaining store appearance, and supporting other departments as needed while upholding loss-prevention standards.