Bookstore Assistant Store Manager — Operations & Team Lead

Barnes-; Charleston (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Daily Pay

Employee Discount

Paid sick time

401k

Commuter Benefits

Job summary

Barnes & Noble College is seeking an Assistant Store Manager in Charleston to support daily store operations, supervise staff, and ensure exceptional customer service. You will work with the Store Manager to meet sales goals and lead a team across departments.

Responsibilities include directing tasks, maintaining a vibrant sales floor, onboarding new employees, and handling cash transactions. The role requires flexible scheduling and a focus on customer satisfaction in an educational community

Qualifications

• 3+ years’ experience in a retail setting.
• 1+ year supervisory experience preferred or a graduate of the Best Seller Program.
• High school diploma/GED preferred.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Familiarity with financial and customer service principles.
• Basic reading, writing and accounting skills required.
• Excellent customer service and communication skills needed.
• Strong interpersonal, communication, and problem solving skills.

Responsibilities

• Support all store operations and departments in partnership with the Store Manager or General Manager.
• Involve in purchasing for one or more departments, directing operational functions, and/or scheduling and team development.
• Deliver outstanding customer service to the academic and co-curricular community while helping the store meet or exceed sales goals.
• Identify business opportunities and motivate the team to improve performance.
• Lead training, directing, and counseling of team members to create excitement around products and initiatives.
• Drive the team to deliver customer experiences that build bookstore loyalty and measurable results.

Skills

Customer service

Communication skills

Team leadership

Problem solving

Flexible schedule

Education

High school diploma/GED

Job description

Barnes & Noble College is seeking an Assistant Store Manager in Charleston to support daily store operations, supervise staff, and ensure exceptional customer service. You will work with the Store Manager to meet sales goals and lead a team across departments.

Responsibilities include directing tasks, maintaining a vibrant sales floor, onboarding new employees, and handling cash transactions. The role requires flexible scheduling and a focus on customer satisfaction in an educational community