Bookseller: Elevate Customer Experience & Merchandising

Books A Million; Florida; On-site; USD 24,000 - 30,000; Full time

Job summary

Books A Million is seeking a friendly Bookseller to deliver exceptional customer service, assist shoppers, and operate the register in a fast-paced bookstore. The role emphasizes welcoming customers, answering questions, and processing orders with accuracy.

You will help maintain store merchandising, stock shelves, and support in promotions while upholding company policies and loss-prevention standards. Weekend availability may be required.

Qualifications

• 16 years of age or older
• Successful completion of all required background screenings
• Strong verbal and written communication skills

Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products and promotion of point of sale initiatives including Membership programs, Magazine for Millionaires program, Educator programs, and other company-sponsored programs.
• Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Skills

Interpersonal Skills

Self-Management

Strong verbal and written comms

Job description

Books A Million is seeking a friendly Bookseller to deliver exceptional customer service, assist shoppers, and operate the register in a fast-paced bookstore. The role emphasizes welcoming customers, answering questions, and processing orders with accuracy.

You will help maintain store merchandising, stock shelves, and support in promotions while upholding company policies and loss-prevention standards. Weekend availability may be required.