Bookseller & Guest Experience Ambassador

Books A Million; Hattiesburg (MS); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Health & vision coverage (medical, eye

Dental coverage

401(k) retirement plan

Paid time off

Employee discounts

Employee assistance program

Job summary

Books A Million is seeking a Bookseller who delivers exceptional customer service and knowledgeable guidance on books and merchandise. The role includes greeting customers, handling queries, and maintaining a tidy, well-stocked store environment to ensure a standout shopping experience.

Responsibilities cover cashier duties, promoting store programs, and collaboration with teams to place orders and manage inventory while upholding loss-prevention standards and company policies.

Qualifications

• Must be at least 16 years old.
• Background screenings required and passed.
• Strong verbal and written communication skills are preferred.

Responsibilities

• Greet customers and provide exceptional service; assist with questions and orders; efficient cashiering.
• Promote memberships and programs (Membership, Educator programs, etc.).
• Balance cash drawer at end of each shift per policy.
• Stock shelves and keep the sales floor organized and clean.
• Protect company assets by following loss prevention standards.

Skills

Customer service

Cashier skills

Communication skills

Retail experience

Education

16 years of age or older

Background screenings completed

Tools

Cash register system

Job description

Books A Million is seeking a Bookseller who delivers exceptional customer service and knowledgeable guidance on books and merchandise. The role includes greeting customers, handling queries, and maintaining a tidy, well-stocked store environment to ensure a standout shopping experience.

Responsibilities cover cashier duties, promoting store programs, and collaboration with teams to place orders and manage inventory while upholding loss-prevention standards and company policies.