Bookseller & Customer Experience Specialist

Books A Million; Columbia (SC); On-site; USD 15,000 - 21,000; Part time

Job summary

Books A Million in Columbia, SC is seeking a friendly Bookseller to provide exceptional customer service, answer questions, and assist with orders at the register.

You will promote memberships and educator programs, help merchandise shelves, process shipments, and maintain store cleanliness while protecting store assets. This role offers part-time hours and opportunities to learn product knowledge across books and gift items.

Qualifications

• Must be 16 years of age or older.
• Successful completion of required background screenings.
• Previous retail sales experience preferred.

Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products and promotion of point of sale initiatives including Membership programs, Educator programs, and other company-sponsored programs.
• Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Skills

Retail sales experience

Cash register skills

Communication skills

Job description

Books A Million in Columbia, SC is seeking a friendly Bookseller to provide exceptional customer service, answer questions, and assist with orders at the register.

You will promote memberships and educator programs, help merchandise shelves, process shipments, and maintain store cleanliness while protecting store assets. This role offers part-time hours and opportunities to learn product knowledge across books and gift items.