Bookseller & Customer Experience Specialist

Books A Million; Rock Hill (SC); On-site; USD 17,000 - 21,000; Full time

Job summary

Books A Million in Rock Hill, SC is seeking a friendly Bookseller to deliver exceptional customer service, assist shoppers, and provide product knowledge.

You will greet customers, process transactions, promote memberships, and stock shelves while maintaining store standards.

The ideal candidate is energetic, reliable, and able to multitask in a busy retail environment, with basic computer and cash register skills.

Qualifications

• Must be 16 years of age or older.
• Successful completion of all required background screenings.
• Strong verbal and written communication skills.
• Ability to multi-task and work in a fast-paced retail environment.
• Experience with cash registers or POS systems is a plus.

Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products and promotion of point of sale initiatives including Membership programs, Magazine for Millionaires program, Educator programs, and other company-sponsored programs.
• Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Skills

Interpersonal Skills

Self-Management

Job description

Books A Million in Rock Hill, SC is seeking a friendly Bookseller to deliver exceptional customer service, assist shoppers, and provide product knowledge.

You will greet customers, process transactions, promote memberships, and stock shelves while maintaining store standards.

The ideal candidate is energetic, reliable, and able to multitask in a busy retail environment, with basic computer and cash register skills.