Bookseller & Customer Experience Champion

Books A Million; Dover (DE); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401(k) matching

Paid time off

Employee discounts

Employee assistance program

Job summary

Books-A-Million in Delaware seeks a friendly Bookseller to assist customers, answer questions, and process orders at the register. You will promote memberships and educator programs, and help customers find books and gift items with a courteous, proactive approach.

duties include stocking, merchandising, and keeping the store clean and organized while delivering a memorable shopping experience for every guest.

Qualifications

• 16 years of age or older.
• Successful completion of all required background screenings.

Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products and promotion of point of sale initiatives including Membership programs, Magazine for Millionaires program, Educator programs, and other company-sponsored programs.
• Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Skills

Interpersonal Skills

Self-Management

Tools

Cash register skills

POS systems

Job description

Books-A-Million in Delaware seeks a friendly Bookseller to assist customers, answer questions, and process orders at the register. You will promote memberships and educator programs, and help customers find books and gift items with a courteous, proactive approach.

duties include stocking, merchandising, and keeping the store clean and organized while delivering a memorable shopping experience for every guest.