Bookseller - Customer Experience & Book Concierge

Books A Million; Bridgeport (WV); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive compensation

Health & Wellness

401(k) with company match

Paid time off

Employee discounts

Employee assistance program

Job summary

Books-A-Million is seeking a bookseller to deliver exceptional customer service, assist customers with questions and orders, and operate the register efficiently. The role involves promoting memberships and programs, stocking shelves, and maintaining store appearance.

The position emphasizes strong communication, multitasking, and reliable cash handling, with duties including stock replenishment and general store upkeep to ensure a positive shopping experience.

Qualifications

• Greet and assist customers with questions and orders.
• Excellent communication, both verbal and written when needed.
• Experience in retail sales and customer service preferred.

Responsibilities

• Greet customers and assist with questions and orders at the register.
• Promote membership programs and other store promotions.
• Balance cash drawer at end of shift within policy.

Skills

Interpersonal Skills

Self-Management

Customer service

Retail sales experience

Education

Background screenings required

Age 16+

Tools

Cash register skills

Job description

Books-A-Million is seeking a bookseller to deliver exceptional customer service, assist customers with questions and orders, and operate the register efficiently. The role involves promoting memberships and programs, stocking shelves, and maintaining store appearance.

The position emphasizes strong communication, multitasking, and reliable cash handling, with duties including stock replenishment and general store upkeep to ensure a positive shopping experience.