Bookseller & Customer Experience Associate

Books A Million; Aurora (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Health & Wellness benefits

Financial protection: life insurance &

Retirement savings plan

Paid time off

Employee discounts

Employee assistance program

Job summary

2nd & Charles in Aurora, CO is hiring a team member to provide exceptional customer service, assist customers, and operate the register. You will engage with guests, help with questions, and participate in merchandising and floor recovery throughout shifts.

The role emphasizes friendly service, basic computer and register skills, and a collaborative work environment with opportunities for career growth within Books A Million stores.

Qualifications

• 16 years of age or older.
• Successful completion of all background screenings.

Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products, offer point of sale initiatives including Magazine program, Text 2 Mobile Program, Educator programs, and other company-sponsored programs.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including resets and housekeeping tasks.
• Protects company assets by adhering to loss prevention standards and acting with integrity.
• Performs other duties as assigned including assisting in other departments and inventory.

Skills

Interpersonal Skills

Self-Management

Communication Skills

Computer skills

Cash register skills

Job description

2nd & Charles in Aurora, CO is hiring a team member to provide exceptional customer service, assist customers, and operate the register. You will engage with guests, help with questions, and participate in merchandising and floor recovery throughout shifts.

The role emphasizes friendly service, basic computer and register skills, and a collaborative work environment with opportunities for career growth within Books A Million stores.