Bookstore Associate - Customer Service & Merchandising

Books A Million; Lakewood (CO); On-site; USD 17,000 - 22,000; Part time

Job summary

Books A Million in Lakewood, CO is seeking a 2nd & Charles Associate for a part-time Retail role. You will deliver exceptional customer service, greet customers, assist with questions, and operate the register to provide an engaging shopping experience.

You will merchandise, stock, and maintain store appearance while following company standards and loss-prevention guidelines. Must be 16+, complete background screenings, and work with the team to ensure smooth store operations.

Qualifications

• Must be 16 years of age or older.
• Successful completion of all background screenings.

Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products, offer point of sale initiatives including Text 2 Mobile Program, Educator programs, and other company-sponsored programs.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including resetting table and shelf displays, picking up items, shelving books and product, store housekeeping/cleaning tasks.

Skills

Interpersonal Skills

Self-Management

Communication Skills

Cash register skills

Job description

Books A Million in Lakewood, CO is seeking a 2nd & Charles Associate for a part-time Retail role. You will deliver exceptional customer service, greet customers, assist with questions, and operate the register to provide an engaging shopping experience.

You will merchandise, stock, and maintain store appearance while following company standards and loss-prevention guidelines. Must be 16+, complete background screenings, and work with the team to ensure smooth store operations.