Bookstore Sales Associate: Customer Service & Merchandising

Books A Million; Littleton (CO); On-site; USD 17,000 - 22,000; Full time

Job summary

Books-A-Million in Littleton, CO is seeking a friendly Associate to deliver outstanding customer service, answer questions, and assist with orders at the register. You will help customers find products, maintain attractive displays, and contribute to a welcoming shopping experience.

The role emphasizes teamwork, reliable cash handling, and strong communication. Candidates should be at least 16 years old and ready to pass background screenings while supporting store operations across departments.

Qualifications

• 16 years of age or older.
• Successful completion of all background screenings.
• Preferred: computer skills and cash register skills.
• Previous retail sales experience.

Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products, offer point of sale initiatives including Magazine program, Text 2 Mobile Program, Educator programs, and other company-sponsored programs.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including resetting displays, shelving books and product, store housekeeping/cleaning tasks.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Performs other duties as assigned including assistance in other departments and inventory tasks.

Skills

Interpersonal

Self-Management

Communication Skills

Job description

Books-A-Million in Littleton, CO is seeking a friendly Associate to deliver outstanding customer service, answer questions, and assist with orders at the register. You will help customers find products, maintain attractive displays, and contribute to a welcoming shopping experience.

The role emphasizes teamwork, reliable cash handling, and strong communication. Candidates should be at least 16 years old and ready to pass background screenings while supporting store operations across departments.