Bookseller & Customer Experience Specialist

Books A Million; Aurora (CO); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401(k) with company match

Paid time off

Employee discounts

Life insurance

Disability coverage

Flexible spending account

Job summary

Books-A-Million (2nd & Charles) in Aurora, CO is seeking a friendly Associate to provide exceptional customer service and assist customers with questions, orders, and cashiering. You will help merchandise the sales floor, stock products, and participate in store maintenance to create an inviting shopping environment.

The role emphasizes strong interpersonal skills, effective communication, and the ability to work as part of a team in a busy retail setting.

Qualifications

• Must be 16 years of age or older.
• Successful completion of all background screenings.
• Computer skills and cash register skills preferred.
• Previous retail sales experience preferred.

Responsibilities

• Greet customers and provide high level of customer service at the register.
• Assist customers with questions and orders; title promotions and magazine programs.
• Stock and merchandise shelves according to merchandising guidelines.
• Clean and reset sales floor during shifts; assist with inventory and restocking as needed.
• Protect company assets by following loss prevention standards.

Skills

Interpersonal Skills

Self-Management

Communication Skills

Job description

Books-A-Million (2nd & Charles) in Aurora, CO is seeking a friendly Associate to provide exceptional customer service and assist customers with questions, orders, and cashiering. You will help merchandise the sales floor, stock products, and participate in store maintenance to create an inviting shopping environment.

The role emphasizes strong interpersonal skills, effective communication, and the ability to work as part of a team in a busy retail setting.