Books & Customer Experience Associate

Books A Million; Owensboro (KY); On-site; USD 17,000 - 21,000; Full time

Job summary

Books-A-Million in Owensboro, KY is seeking a 2nd & Charles Associate who delivers exceptional customer service and helps customers find books and merchandise. You will greet customers, answer questions, assist with orders, and operate the register to complete sales.

Responsibilities include restocking shelves, merchandising products, maintaining store appearance, and supporting inventory and general store operations while adhering to loss prevention standards.

Qualifications

• Must be 16 years of age or older.
• Successful completion of all background screenings.

Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products, offer point of sale initiatives including Text 2 Mobile Program, Educator programs, and other company-sponsored programs.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to resetting table and shelf displays, picking up items, shelving books and product, store housekeeping/cleaning tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Performs other duties as assigned including, but not limited to assisting in other departments, including but not limited to buyback, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Skills

Interpersonal Skills

Self-Management

Communication Skills

Education

16 years of age or older

Successful completion of all background screenings

Tools

Computer skills

Cash register skills

Job description

Books-A-Million in Owensboro, KY is seeking a 2nd & Charles Associate who delivers exceptional customer service and helps customers find books and merchandise. You will greet customers, answer questions, assist with orders, and operate the register to complete sales.

Responsibilities include restocking shelves, merchandising products, maintaining store appearance, and supporting inventory and general store operations while adhering to loss prevention standards.