Booking Clerk, Pain Management (TEMP)

Cape Cod Healthcare Inc.; Hyannis (MA); On-site; USD 30,000 - 51,000; Part time

Job summary

Cape Cod Hospital in Hyannis, MA is seeking a TEMP, part-time Medical Secretary to support the Pain Management Center. You will book procedure rooms, verify insurance, enter authorizations, and register patients while handling payments and EMR entries with accuracy.

The role requires medical terminology knowledge, basic billing understanding and strong scheduling skills. On-site hours are weekday mornings with no weekends or holidays.

Qualifications

• High School Diploma or GED is required.
• Successful completion of Medical Terminology with grade C or better or pass exam with 80%.
• 1 year patient registration experience in a medical setting.
• 1 year secretarial experience in a medical environment.

Responsibilities

• Coordinate Pain Center procedure rooms booking with physicians.
• Verify insurance coverage at scheduling and check-in.
• Enter prior authorizations and referrals.
• Schedule procedures inline with payor policies and reschedule as needed.
• Register patients and post charges for services.
• Answer phones, process mail, and provide information per policy.
• Enter data into EMR accurately and timely.
• Accept payments and provide receipts.

Skills

Reading & writing in English

Keyboarding 30 wpm

Customer service

Medical terminology

Scheduling

Billing knowledge

EMR system

Phone communication

Education

High School Diploma or GED

Medical Terminology course

Tools

EMR System

Job description

Purpose of Position: Books, plans and coordinates activities related to the daily Pain Center Procedure Rooms schedule.

Description

• Coordinates procedure rooms booking schedule with Pain Center physicians into an organized strategically planned schedule. Schedule cases in relations to organized knowledge of pain management procedures and equipment requirements.
• Performs secretarial and other related duties to assist administrative and medical staff.
• Verifies insurance coverage at time appointment is scheduled and again at check in.
• Obtains, tracks and enters prior authorizations, referrals and any other payor prior notification requirements.
• Schedules procedures in accordance with payor policies, procedures and regulations. Follows up as needed on any outstanding prior notification requirements and reschedules appointments as necessary.
• Obtains patient demographic and insurance information to set up file, and any accompanying correspondence. Registers patients and post Pain Management charges that include physician services, procedures and other center services.
• Schedules patients for treatment and visits to the Pain Management Center including appointments for providers, schedules laboratory testing, diagnostic imaging, procedures, family psychological and physical therapy conferences and referrals.
• Answers telephone, screens calls, takes messages and provides information according to established policy. Processes incoming and outgoing mail.
• Follows established hospital/department/unit policies, procedures, quality assurance, safety, environmental and infection control.
• Participates in collaborative practice meetings and PI projects.
• Enters information into the EMR (Electronic Medical Record) System in an accurate and timely manner.
• Accepts and process payments from patients, including but not limited to co pays, deductibles and balance due, etc. Provides receipts for payments received.
• Performs other related duties as requested/directed.

Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Cape Cod Hospital's commitment to CARES: compassion, accountability, respect, excellence and service.

Qualifications

• Ability to read, write and communicate in English
• High School Diploma or GED required
• Successful completion of Medical Terminology course with a Grade C or better, or successfully pass medical terminology challenge exam with 80% or better
• 1 year current patient registration experience
• 1 year secretarial experience in a medical environment
• Keyboarding at 30 wpm
• Knowledge of third party billing
• Previous scheduling experience preferred

Schedule Details

TEMP, 16 Hours Per week, Mon-Fri, 8-Hour Shifts: 7:30a-3:30p, 8:30a-4:30p & 9:30a-5:30, No Weekends and No Holidays

Organization : Cape Cod Hospital

Primary Location : Massachusetts-Hyannis

Department : CCH-Pain Management

Annual/Hourly: Hourly

Hiring Pay Range: 22.27 - 36.59