Booking Clerk, Pain Management

Cape Cod Healthcare Inc; Hyannis (MA); On-site; USD 31,000 - 50,000; Part time

Job summary

Cape Cod Hospital in Hyannis, MA is seeking an experienced patient registration/administrative coordinator for the Pain Management Center. Responsibilities include scheduling, insurance verification, prior authorizations, EMR entry, and billing for physician services and procedures.

Position offers 32 hours weekly, weekday shifts, no weekends, with hourly pay in the $22.27–$36.59 range. On-site role in Massachusetts, with responsibilities across front-desk and clinical support duties.

Qualifications

• Ability to read, write and communicate in English
• High School Diploma or GED required
• Successful completion of Medical Terminology course with Grade C or better or pass exam with 80%
• 1 year current patient registration experience
• 1 year secretarial experience in a medical environment
• Keyboarding at 30 wpm
• Knowledge of third party billing
• Previous scheduling experience preferred

Responsibilities

• Coordinates procedure rooms booking schedule with Pain Center physicians and plans cases
• Performs secretarial and related duties to assist staff
• Verifies insurance coverage at scheduling and check-in
• Obtains, tracks and enters prior authorizations and referrals
• Schedules procedures according to payor policies and follows up on notifications
• Registers patients and posts Pain Management charges
• Schedules patients for treatments, labs, imaging, and referrals
• Answers calls, screens messages and processes mail
• Follows hospital policies on QA, safety and infection control
• Participates in PI projects and meetings
• Enters information into EMR accurately
• Processes payments including co-pays and balances

Skills

English communication

Education

High School Diploma or GED

Medical Terminology course

Tools

EMR/EHR systems

Job description

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Thepayrange displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.

Job Description

Purpose of Position : Books, plans and coordinates activities related to the daily Pain Center Procedure Rooms schedule.

Description

• 1. Coordinates procedure rooms booking schedule with Pain Center physicians into an organized strategically planned schedule. Schedule cases in relations to organized knowledge of pain management procedures and equipment requirements.
• 2. Performs secretarial and other related duties to assist administrative and medical staff.
• 3. Verifies insurance coverage at time appointment is scheduled and again at check in.
• 4. Obtains, tracks and enters prior authorizations, referrals and any other payor prior notification requirements.
• 5. Schedules procedures in accordance with payor policies, procedures and regulations. Follows up as needed on any outstanding prior notification requirements and reschedules appointments as necessary.
• 6. Obtains patient demographic and insurance information to set up file, and any accompanying correspondence. Registers patients and post Pain Management charges that include physician services, procedures and other center services.
• 7. Schedules patients for treatment and visits to the Pain Management Center including appointments for providers, schedules laboratory testing, diagnostic imaging, procedures, family psychological and physical therapy conferences and referrals.
• 8. Answers telephone, screens calls, takes messages and provides information according to established policy. Processes incoming and outgoing mail.
• 9. Follows established hospital/department/unit policies, procedures, quality assurance, safety, environmental and infection control.
• 10. Participates in collaborative practice meetings and PI projects.
• 11. Enters information into the EMR (Electronic Medical Record) System in an accurate and timely manner.
• 12. Accepts and process payments from patients, including but not limited to co pays, deductibles and balance due, etc. Provides receipts for payments received.
• 13. Performs other related duties as requested/directed.

Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Cape Cod Hospital’s commitment to CARES: compassion, accountability, respect, excellence and service.

Qualifications

• Ability to read, write and communicate in English
• High School Diploma or GED required
• Successful completion of Medical Terminology course with a Grade C or better, or successfully pass medical terminology challenge exam with 80% or better
• 1 year current patient registration experience
• 1 year secretarial experience in a medical environment
• Keyboarding at 30 wpm
• Knowledge of third party billing
• Previous scheduling experience preferred

Schedule Details : 32 Hours Per Week, Monday-Friday, 8-Hour Shifts: 7:30a-3:30p, 8:30a-4:30p, or 9:30a-5:30p, No Weekends & Occasional Holidays

Organization

Cape Cod Hospital

Primary Location

Massachusetts-Hyannis

Department : CCH-Pain Management

Annual/Hourly : Hourly

Hiring Pay Range : $ 22.27 - $ 36.59