Book Buyback Specialist

Books A Million; Owensboro (KY); On-site; USD 28,000 - 40,000; Full time

Job summary

Books A Million in Owensboro, KY, is seeking a Buyers role responsible for evaluating and intake of used products and delivering excellent customer service. You will handle quotes, inventory intake, and maintain store merchandising while supporting company initiatives on the sales floor.

The position requires strong communication skills, background screening clearance, and knowledge of books and merchandise.

Qualifications

• Customer service experience required, buying experience preferred.
• 18 years of age or older.
• Strong verbal and written communication skills.
• Successful completion of all background screenings.

Responsibilities

• Provides the highest level of customer service to each customer including adjacent sales floor areas.
• Maintains merchandising standards in assigned area according to Company policies and procedures.
• Promotes all Company initiatives when interacting with customers, including Sales Promotions, Text to Mobile etc.
• Ensures efficient evaluation, processing, and/or merchandising of product.
• Ensures customers receive a fast and friendly buyback experience.
• Researches and inputs product and customer information into the system according to Company procedure.
• Provides quotes to customers for purchase of product and authorizes the intake of product into store inventory.
• Monitors and maintains assigned area’s cleanliness, providing a clean workplace which includes dusting, vacuuming, cleaning restrooms, and assisting in the general maintenance of the building.
• Organizes received orders to facilitate speedy merchandising of traded product.
• Performs other duties as assigned.

Skills

Interpersonal Skills

Self-Management

Action Orientation

Tools

Cash register

Computer

Job description

Books A Million in Owensboro, KY, is seeking a Buyers role responsible for evaluating and intake of used products and delivering excellent customer service. You will handle quotes, inventory intake, and maintain store merchandising while supporting company initiatives on the sales floor.

The position requires strong communication skills, background screening clearance, and knowledge of books and merchandise.