Boiler and Plumbing Area Service Manager# Boiler and Plumbing Area Service ManagerLuce St - Houston, TX 77087; Beaumont - Beaumont, TX 77707; College Station - College Station, TX 77845## OverviewPosition TypeFull TimeEducation LevelHigh SchoolTravel PercentageUp to 25%CategoryOperations## DescriptionHunton Services, a division of the Hunton Group, is seeking an experienced **Area Service Manager (ASM)** to lead and grow our Boiler and Plumbing division. In this role, you will oversee operations, strategy, customer relationships, and personnel management while working cross-functionally with Sales, Finance, HR, and Project Management to deliver results. The ASM will play a key role in expanding recurring revenue, winning new service business, and ensuring high-quality execution of projects and service contracts. *Join an industry leader consistently recognized as a **Top Workplace** both locally any nationally!*### **What You’ll Do*** Lead the operational and financial performance of the division, including full P&L responsibility, forecasting, gap analysis, billing, WIP management, and A/R collections.* Collaborate with Sales to grow the recurring boiler and plumbing service base and secure new service contracts.* Identify, secure, and manage retrofit and upgrade opportunities within the boiler and plumbing vertical.* Forecast manpower needs and plan labor resources to support contract fulfillment and service excellence.* Oversee planning and execution of service contracts and emergency repair needs, including job scheduling, task delegation, and change order management.* Adopt and deploy telemetry-based technology to monitor and analyze system performance, enabling proactive service strategies.* Review and validate estimates and contracts through risk analysis and develop contingency plans.* Serve as the primary point of contact for customers, vendors, subcontractors, and internal teams, ensuring alignment across all stakeholders.* Supervise field teams, inspect job sites, and uphold quality and safety standards.* Facilitate timely invoicing, materials tracking, and project close-outs.* Drive customer satisfaction by investigating and resolving concerns and implementing corrective actions.* Recruit, train, evaluate, and develop Boiler and Plumbing Field Technicians, in coordination with the Director of Operations.* Manage technician scheduling, dispatching, and performance reviews.* Conduct performance appraisals and recommend promotions, raises, training, or disciplinary actions as needed.* Travel occasionally, including some overnight trips.* Be available to work outside standard business hours, including weekends, when required.## Qualifications### **What You’ll Bring*** 4–10 years of experience in boiler or plumbing maintenance, repair, and installation, including 3+ years in a leadership or supervisory role.* Proven experience managing commercial and industrial service operations.* Strong leadership and team development skills, with the ability to train, supervise, and motivate technicians.* Demonstrated success in customer relationship management, budgeting, and cost control.* Knowledge of scheduling, dispatching, and service call management systems.* Familiarity with Energy Management Systems and mechanical systems related to plumbing and boilers.* Proficiency in Microsoft Office and general office systems.* **Preferred Certifications & Licenses:** + OSHA Safety Certification + Backflow Prevention Certificate + Plumbing license (strongly preferred)* **Preferred Education:** + Associate’s or Bachelor’s Degree in Mechanical Engineering, Construction Management, or Business Administration + HVAC-related technical degree is a plus